About the system

CIR.Web-Portal software product solves the tasks of giving background information about a medical institution, results of a patient’s tests, examinations, consultations; it automates preliminary signing-up for medical services. The main goal of the software product is to improve quality of rendering services to citizens and release extra organizational work load from outpatient clinics personnel.

The system purpose

The subsystem can perform the following functions:

• displaying the schedule of doctors and offices working hours;
• preliminary signing-up for medical services;
• displaying results of tests, examinations and consultations;
• displaying scheduled visits;
• displaying the charged services price-list.

Description of the solution

Tasks of preliminary appointments, giving background information about a medical institution, providing analyses results can be vested on a Web-portal which works in 24/7 mode. Web-portal is particularly interesting for working population whose working hours coincide with a clinic’s register office working hours. It is important for them to minimize the time spent on a visit to a clinic, especially if the visit takes place not during the sick leave certificate period.

Web-portal can be accessed not only via the Internet, but also via an info-terminal situated in a clinic hall. Lines to the register office will be minimized due to visitors who use services via info-terminals.

The system offers an opportunity for feedback between a patient and a medical institution by notifying a registered patient about certain changes at a medical institution, for instance, a patient who signed up for an appointment with a certain specialist received information if the doctor’s working hours change – in a convenient form, via sms or e-mail.

At the discretion of a medical institution administration the set of the services accessible in the system can be changed. For example, preliminary signing up for certain services can be unavailable.

For patient:

• opportunity of receiving necessary information at any time convenient for a patient.

For manager:

• minimizing lines;
• improvement of patient service quality.

For register office staff member:

• releasing a part of work load on informing patients and preliminary signing-up for services.

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